Frequent Questions

Keep in contact with us

Common mistakes that may arise in  Almuhaseb 1 because of an error in installation, lack of some files,  or  incomprehension for  the way of  using certain screen may be one of the following points

Facebook-f Youtube

Frequent Questions

Operating
questions

 Solution: The system should be reinstalled from the original disk.

 Solution: You should re-drag the shortcut

 Solution: It should be fixed from  Branch Data, System Administration

Solution: Make sure of  computer administrator in Windows so that the user must inside the powers in the operating system is to be Administrator or the powers that be Windows version is greater than Windows98 and less of Windows Vista

Solution: make sure that alphabets are not capital during using English language, or  send e-mail to website technical support team on the address shown below this page.

Solution: Reinstall the system from the original disk.

 Solution: Go to Control Panel – language and regional settings and then change language to Arabic Yemen.

Solution: Arabic language should be set from Language encoding options,  regional options in language encoding options

 Solution: In this case, you should install Almuhaseb1 on C or  D disk by choosing root drive.

 Solution: Reinstall system from the original disk.

 Solution: The system should be reinstalled from the original disk.

 Solution: The opening balances can be inserted into the opening balances by creating daily entry No. 1  for accounts and inventory delivery order for inventory  balances.

 Solution: You should restore the backup.

Solution: Make sure that  the copy  is for the same branch.

 Solution: Yes, you can update and transfer data from Almuhaseb 1 to Almotakamel.

 Solution: Almuhaseb 1 system does not run through network only  take  a shortcut  from server  to the terminal computers. Then you can connect to the server from terminal computers via Remote Desktop Connection.

Solution: The hard disk on which fav6 should be cleared.

Solution: Modify date from Regional Settings

 Solution: The System can be trustfully run non-stop all the time.

Message
questions

Solution:

  •  In Windows XP: Go to Control Panel – Language Options and regional settings – Administrative Tab- choose Arabic (Yemen). This serves to change the language of Non-Unicode Program and texts in order  not to appear as question marks.
  •  In Windows 7.0: Go to Control Panel – Language Options and Regional settings – Administrative Tab – Pressure on (Change system Locale) and then choose Arabic (Yemen). This  serves  to change the language of Non-Unicode Program and texts in order  not to appear as question marks.

Solution:

  • In Windows XP: Go to Control Panel – Language Options and regional settings – Administrative Tab – Regional Options Tab – choose Arabic (Yemen). This serves to change date format.
  • In Windows 7.0: Go to Control Panel – Language Options and Regional settings – Administrative Tab – Formats and Location Tabs- choose Arabic (Yemen) in the two tabs. This serves to change date format.

Solution: Delete software meaning delete database and reinstall software so that data will be coded in the chosen language and then software will be run without appearing Run Time Error Invalid Password notification.

Solution: You must log in to the system, go to Control tab, choose branches maintenance, edit and add your organization’s logo,  then save.

Solution: In this case, you should install Almuhaseb1 on C or  D disk by choosing root drive.

 Solution: You should drag the shortcut from the folder “YSMuhaseb” so that executive folder shortcut “Mohaseb1” place is changed from the disk on which Almuhaseb 1 has been installed.

 Solution: The file  Mohaseb1 is not available in the accounting system so that you must  make sure that is available in YSMuhaseb folder.

Solution: Add an account with Saudi Riyal in Chart of Accounts in revenue side, a sub-account. However, accounts of link that you link in Groups Data Screen will be a main account under which a sub-account in Saudi Riyals.

 

 Solution: You should reinstall system from the original disk.

 Solution: You should reinstall Microsoft Office

 Solution: Reinstall system from the original disk.

Solution:

  • First, there is no problem because a default  amount  of one is  taken and the price that has been defined in advance.  
  • Second, the appearance of notification “control array element 9 does not exist” is a just warning (i.e) current sales screen doesn’t accept more than nine items and you must move via the arrow shown at the screen bottom to open a new page.

Free Download

You can download Almuhaseb1 now

Almuhaseb1 system is the perfect solution for you, our client who owns a commercial activity, as well as for you who want to arrange your personal accounts.

Download almuhaseb1 NOw

statements
questions

Solution: download the attached file to have complete explanation

Icon
Enter the opening balances of accounts in almuhaseb1 | 1.13 MB
Download

Solution:  Fix this problem by using the instrument sent via email from website  technical support.

Solution: The system is reloaded from the original disk.

Solution: The date should be corrected from Regional Settings so that the date format will be  DD / MM / YYYY as explained in Quick Installation Guide

Solution: It is not possible to cancel the annual closing.

Solution: Yes, we can do it.

Solution: When you open a new year and carry out complete closing, you have to log in  New Year from  the main log in  screen by inputting  the branch number that you have  entered when creating the new year and not No. 1 then  you’ll see the New Year when you log in system through opening balances directly.

Solution: The opening balances can be inserted into the opening balances by creating daily entry No. 1  for accounts and inventory delivery order for inventory balances.

Solution: Yes, it allows that.

 Solution: Reinstall system from the original disk.

Solution: Make sure that sub-accounts of accounting groups have been entered in Chart of Accounts  accounting groups

Solution:

  • First, Almuhaseb 1  system operates in perpetual stocktaking  way. Thus, it is wrong to sell quantities in minus.
  • Second,  the item of zero quantity in warehouses, you  don’t  need to cancel the invoice. However, you can delete the item of zero quantity by pressing F6  in  Item Number field. After, the item’s required quantity is available, you can modify  and add this item  in the invoice, but only provided that there is no incoming transaction for this item after the invoice date.

Solution: Since the sub-accounts are not in one rank

Solution: There is a problem in windows

Facebook YouTube